SMS Messaging Opt-In Terms and Conditions

​By providing your mobile phone number and opting in to receive SMS messages from SoftSolutions, Inc. dba Flex-Metrics (“Flex-Metrics,” “we,” “us,” or “our”), you agree to these SMS Messaging Terms & Conditions.

SMS Communications

Flex-Metrics may use SMS messaging to communicate with customers, prospective customers, partners, and other individuals who have provided consent to receive text messages from us.

Depending on the reason you opted in, messages may include:

• Customer service and support communications

• Account, project, or service-related updates

• Scheduling and appointment notifications

• Event or meeting-related communications

• Product or service information

• Other communications specifically described at the time you provide consent

Marketing or promotional text messages will only be sent when the appropriate consent has been provided.

Consent to Receive Messages

You will only receive recurring SMS messages from Flex-Metrics after providing consent through an applicable opt-in method.

Consent to receive SMS messages is not a condition of purchasing any product or service.

Your consent applies only to communications from Flex-Metrics and for the purposes disclosed when you opt in.

Message Frequency

Message frequency varies depending on your interactions with Flex-Metrics and the type of communications you have requested.

Message and Data Rates

Message and data rates may apply. Your mobile carrier's standard messaging and data charges may apply to messages you send or receive.

Opting Out

You may opt out of SMS communications at any time by replying STOP to any message from Flex-Metrics.

After you submit an opt-out request, you may receive one final message confirming that you have been unsubscribed. You will not receive additional SMS messages for that messaging program unless you subsequently provide consent to receive them again.

Help

For assistance with SMS communications, reply HELP to any Flex-Metrics text message or contact us at:

Flex-Metrics
[Support Email]
[Support Phone Number or Website]

Privacy and Mobile Information

Flex-Metrics respects your privacy. Mobile phone numbers, SMS consent, and SMS opt-in information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

We may disclose information to service providers that assist us in delivering SMS communications or operating our services when necessary to provide those services, subject to appropriate privacy and confidentiality protections.

SMS consent is specific to Flex-Metrics and is not transferred to other organizations for their independent marketing purposes.

For additional information about how Flex-Metrics collects, uses, and protects personal information, please review our Privacy Policy.

Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to the availability and operation of wireless networks and services outside Flex-Metrics' control.

Changes to These Terms

Flex-Metrics may update these SMS Messaging Terms & Conditions periodically. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about these SMS Messaging Terms & Conditions or Flex-Metrics' messaging practices, please contact us at:

​

SoftSolutions, Inc. dba Flex-Metrics
709 S Jefferson St, Ste 100

Roanoke, VA 24016

suppport@flex-metrics.com
540-345-1045​