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Data Analyst - SQL Report Writer

Flex Metrics is looking for a junior/mid-level Data Analyst / SQL Report Writer to join our Customer Success team. Flex is a leading provider of factory floor production visualization and decision support software with deployments on over 1,000 production lines at manufacturers located in the USA, Canada, Latin America, and Europe.


With your data analysis skills, you'll be responsible for helping our clients find valuable business opportunities within their Flex data analytics platform.  If you enjoy the concept of how things are made, Flex customers manufacture everything from drinking cups to books to automotive supplies. You will be in the unique position of helping these world-class manufacturers accelerate their digital transformation using performance dashboards and scorecards that create a data driven work environment.


  • Develop SSRS Reports and Power BI solutions from customer requirements following an agile methodology

  • Providing Tier 2 triage on the Flex Help Desk regarding Data Analytics troubleshooting and support

  • Conduct end-user training on our product suite and share best practices for common-sense analytics

  • Troubleshoot SQL queries and data replication issues

  • Communicate effectively with clients to trouble-shoot, configure, plan, and implement enterprise level integrations from shop-floor data automation to front-office ERP interfaces

Required Skills / Qualifications / Experience

  • Ability to analyze and translate complex data sets into everyday language that non-technical people can understand.

  • 2+ years recent work experience with MS SQL Server and Reporting Services

  • 2+ years recent work experience with analytics using BI tools such as Power BI, Tableau, Spotfire, etc.

  • Data modeling experience with an understanding of table joins, Star-Schemas and Data Warehouses

  • MS SQL Server configuration, installation, tuning and maintenance

  • Ability and willingness to work in an environment providing 24x7x365 support

  • Ability to manage to deadlines and complete client projects on-time and on-budget

  • Strong writing skills with ability to write clear emails that concisely explain complex technical issues to non-technical customer personnel

  • Positive and personable person with excellent communication and interpersonal skills

  • Strong organizational abilities with attention to detail and ability to manage to deadlines

  • Ability to multi-task and engage on multiple projects simultaneously

  • Comfortable in a small, but high-quality team environment working remotely via Zoom and MS Teams


  • Experience/knowledge of manufacturing processes, workflows, Lean Manufacturing, and 6-Sigma

  • Hands-on Azure Cloud (or AWS) experience

Full-time position.

Flexible onsite, or remote.

Competitive salary and benefits.

Equal Opportunity Employer.

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